Hybrid Service Performance Analyst: Data Insights & Dashboards

University of Sheffield; Sheffield; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A renowned educational institution in the UK seeks a Service Performance Analyst to enhance technology operations through data-driven insights. Ideal candidates will possess a degree in Data Science or a related field, with strong data analysis and visualisation skills, particularly in Power BI. The role involves developing dashboards and collaborating across teams to inform strategic decisions. A commitment to diversity and employee wellbeing is emphasized, alongside flexible working arrangements and a comprehensive benefit package.

Benefits

Competitive annual leave

Generous pension scheme

Flexible working opportunities

Retail discounts

Qualifications

• Degree or comparable experience in Data Science, Statistics, Computer Science, or a related domain.
• Proficiency in data analysis and business intelligence.
• Solid skills in data visualisation and dashboard creation.

Responsibilities

• Develop dashboards and identify trends to improve university technology operations.
• Translate complex findings into compelling insights for diverse audiences.
• Collaborate with various teams to gather and present relevant data.

Skills

Data analysis

Business intelligence

Data visualisation

Stakeholder management

Education

Degree in Data Science, Statistics, Computer Science

Tools

Power BI

Job description

A renowned educational institution in the UK seeks a Service Performance Analyst to enhance technology operations through data-driven insights. Ideal candidates will possess a degree in Data Science or a related field, with strong data analysis and visualisation skills, particularly in Power BI. The role involves developing dashboards and collaborating across teams to inform strategic decisions. A commitment to diversity and employee wellbeing is emphasized, alongside flexible working arrangements and a comprehensive benefit package.