Hybrid Senior 3rd Line IT Support Engineer

Circle Recruitment; Stevenage; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

A leading education organisation in Stevenage is looking for a skilled 3rd Line IT Support Engineer to join their Technology in Schools team. This hybrid role involves supporting educational settings with a mix of office-based and remote work. You will act as a senior technical escalation point and contribute to technical project delivery. Strong skills in Windows Server, networking, and Microsoft 365 are essential.

Benefits

Up to 10% pension

28 days annual leave + bank holidays

Qualifications

• Senior technical escalation point.
• Experience in supporting educational settings.
• Hands-on experience with required technologies.

Responsibilities

• Deliver technical support to educational settings.
• Work with internal teams and stakeholders.
• Contribute to technical project delivery.

Skills

Windows Server (2012-2019)

Active Directory

Networking (LAN / WAN, Switching, Firewalls, VLANs)

Advanced knowledge of Microsoft 365

Microsoft Endpoint Manager / Intune

Azure (including Azure AD and virtual machines)

Remote Desktop Services

Job description

A leading education organisation in Stevenage is looking for a skilled 3rd Line IT Support Engineer to join their Technology in Schools team. This hybrid role involves supporting educational settings with a mix of office-based and remote work. You will act as a senior technical escalation point and contribute to technical project delivery. Strong skills in Windows Server, networking, and Microsoft 365 are essential.