Hybrid Scheduling & Resource Coordinator Excel/CRM

Aster Group; Ferndown; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading UK housing association is seeking a Resource & Scheduling Coordinator to efficiently support operational repairs and maintenance teams. The ideal candidate will handle day-to-day scheduling, communicate effectively with customers, and utilize IT systems confidently. This role offers flexible working options and various employee benefits, including a focus on colleague well-being and career development.

Benefits

Flexible working

Colleague wellbeing workshops

Defined Contribution Pension

Volunteering hours

Savings on leisure activities

Enhanced leave

Recognition initiatives

Qualifications

• Experience in planning and coordination role.
• Ability to manage fluctuating workload.
• Confident communicator with internal and external parties.

Responsibilities

• Schedule work for operatives and surveyors.
• Provide advice to customers and strengthen relationships.
• Ensure systems are up to date and work is booked correctly.

Skills

IT & Microsoft packages

Customer service

Communication skills

Planning and coordination

Tools

CRM databases

Excel

Job description

A leading UK housing association is seeking a Resource & Scheduling Coordinator to efficiently support operational repairs and maintenance teams. The ideal candidate will handle day-to-day scheduling, communicate effectively with customers, and utilize IT systems confidently. This role offers flexible working options and various employee benefits, including a focus on colleague well-being and career development.