Hybrid-Remote Cyber Defense Engineer

PointWire Limited; United Kingdom; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Private Health Insurance

Flexible working arrangements

Career progression path

Learning and development

Job summary

PointWire Limited is seeking a Technology Engineer to join a cyber security consultancy that prioritises career development. You will deploy and fine-tune security tools, support client environments, and help protect assets across multiple platforms.

This role blends hands-on engineering with problem solving in a hybrid-remote setting. Responsibilities include service desk support, troubleshooting, OS support, endpoint and network security, and documentation.

Qualifications

• Experience in IT Support or Engineering, customer-facing service desk.
• Knowledge of network engineering, endpoint management, identity & access management.
• Familiar with patch management and software deployment tooling.
• Basic scripting or automation in PowerShell, Python or Bash.
• Experience documenting technical processes or knowledge bases.
• Security clearance (SC or above) is preferred.
• Exposure to enterprise IT environments or regulated industries.

Responsibilities

• Service Desk Support: manage and resolve Level 1–3 tickets independently.
• Troubleshooting: provide effective technical support across systems and apps.
• Enterprise OS Support: demonstrate understanding of Windows, Linux or MacOS.
• Endpoint, Network Management & Security: use tooling for endpoint management and security.
• Internal Projects: participate in process improvements and technical enhancements.
• Documentation: create, review and maintain system configurations and procedures.
• Collaboration: communicate clearly with colleagues, clients, and partners.

Skills

Service Desk Support

Technical Troubleshooting

Enterprise OS Support

Endpoint Management

Documentation & Knowledge Mgmt

Collaboration & Communication

Scripting (PowerShell/Python/Bash)

Security Tools Knowledge

Network Monitoring

Regulated Environments Awareness

Education

Relevant degree

Tools

Suricata/Snort

Wireshark

Zeek

Intune

Tanium

Job description

PointWire Limited is seeking a Technology Engineer to join a cyber security consultancy that prioritises career development. You will deploy and fine-tune security tools, support client environments, and help protect assets across multiple platforms.

This role blends hands-on engineering with problem solving in a hybrid-remote setting. Responsibilities include service desk support, troubleshooting, OS support, endpoint and network security, and documentation.