Hybrid Regulatory Improvement Analyst - Data & Insights

Sanctuary Group; Worcester; Hybrid; GBP 37,000 - 40,000; Full time

Job summary

A not-for-profit housing association in the UK is seeking a Regulatory Improvement Analyst. This role involves analyzing case data to identify improvements in housing services and collaborating closely with stakeholders. The ideal candidate will have experience in the housing sector, strong analytical skills, and an NVQ3 qualification. The position offers a competitive salary and a comprehensive benefits package including generous leave and a pension scheme.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Wellbeing support and tools

Employee Advice Service including counselling

Qualifications

• Experience within the Housing Sector or service industries.
• Strong analytical skills for root cause analysis.
• Ability to work under tight deadlines.

Responsibilities

• Conduct root cause analysis on cases to identify areas needing improvement.
• Produce and maintain monthly reports reflecting key KPIs.
• Engage with stakeholders to gather insights from customer feedback.

Skills

Problem solving

Data analysis

Stakeholder engagement

Time management

Education

NVQ3 in relevant area

Job description

A not-for-profit housing association in the UK is seeking a Regulatory Improvement Analyst. This role involves analyzing case data to identify improvements in housing services and collaborating closely with stakeholders. The ideal candidate will have experience in the housing sector, strong analytical skills, and an NVQ3 qualification. The position offers a competitive salary and a comprehensive benefits package including generous leave and a pension scheme.