Hybrid Property Claims Concierge | FNOL Specialist

Exchange Street Executive Search; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a FNOL/Concierge Claims Technician to join their Property Claims team in Glasgow. This hybrid role requires technical expertise to assist adjusters in managing and settling claims. The ideal candidate will excel in customer service, build strong relationships, and ensure accurate documentation. If you have experience in insurance or claims handling and a proactive attitude, we want to hear from you!

Qualifications

• Experience in FNOL or equivalent in the insurance sector.
• Ability to work under pressure and meet SLAs.
• Excellent communication and relationship-building skills.

Responsibilities

• Act as the first point of contact for policyholders.
• Provide exceptional customer service.
• Document information accurately before Loss Adjuster visits.

Skills

FNOL experience in Insurance/Loss Adjusting/Claims Handling

Team player

Proactive with initiative

Quality customer service

Job description

A leading recruitment agency is seeking a FNOL/Concierge Claims Technician to join their Property Claims team in Glasgow. This hybrid role requires technical expertise to assist adjusters in managing and settling claims. The ideal candidate will excel in customer service, build strong relationships, and ensure accurate documentation. If you have experience in insurance or claims handling and a proactive attitude, we want to hear from you!