Hybrid Property Claims Advisor | 24/7 Support

Sedgwick; England; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A leading insurance service provider is seeking Customer Service Advisors across the UK to assist customers during their claims journey. This role requires excellent communication skills and a customer service background. The successful candidate will be the first point of contact for customers dealing with home emergencies. Sedgwick provides comprehensive training, a competitive salary, and flexible working options. This is not just a job; it is a pivotal role in shaping the future of the insurance industry.

Benefits

Competitive salary

25 days holiday plus bank holidays

Private healthcare plan

Employee assistance programme

Voluntary benefits (green car scheme, dental cover, etc.)

Qualifications

• Experience in a customer service office environment.
• Ability to communicate effectively with policyholders, insurers, and contractors.

Responsibilities

• Handle calls about home emergencies and property damage claims.
• Be the first point of contact for customers at the start of their claim journey.

Skills

Customer service experience

Excellent communication skills

Job description

A leading insurance service provider is seeking Customer Service Advisors across the UK to assist customers during their claims journey. This role requires excellent communication skills and a customer service background. The successful candidate will be the first point of contact for customers dealing with home emergencies. Sedgwick provides comprehensive training, a competitive salary, and flexible working options. This is not just a job; it is a pivotal role in shaping the future of the insurance industry.