Hybrid Project Officer: Energy & Home Efficiency Support

Orange Recruitment; Milton Keynes; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

National Energy Foundation (NEF) is seeking a Project Officer to support the delivery of NEF programmes. You will handle core project deliverables, engage with customers, members and funders, and provide helpline and case management support for a caseload of live customers.

This role is hybrid, ideally located in Wales, and is a full-time fixed-term contract for 12 months with potential extension. Salary starts from £26,000 per annum.

Qualifications

• Excellent verbal and written communication skills.
• Highly organised with a methodical approach to projects.
• Ability to work with the public in a caring and non-judgemental way.
• Willingness to travel; regular travel to events.
• Full UK driving licence and use of a car with business insurance.

Responsibilities

• Provide residents with information and advice via our telephone helpline and referrals to installers.
• Deliver training to a range of audiences about programmes and funding.
• Attend outreach events to engage householders.
• Liaise between householders and installers to ensure smooth installations.
• Administer CRM systems and project reporting; support line manager as needed.
• Provide secretariat services to programme steering groups, including meeting arrangements and minutes.

Skills

Communication skills

Organised

Team collaboration

Public interaction

Driving licence

Tools

Microsoft Office

Dynamics 365

Job description

National Energy Foundation (NEF) is seeking a Project Officer to support the delivery of NEF programmes. You will handle core project deliverables, engage with customers, members and funders, and provide helpline and case management support for a caseload of live customers.

This role is hybrid, ideally located in Wales, and is a full-time fixed-term contract for 12 months with potential extension. Salary starts from £26,000 per annum.