Hybrid Planning & Intelligence Manager - Data-Driven Ops Lead

Heathrow Group; Greater London; Hybrid; GBP 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Annual performance-based bonus

Share in Success Bonus

Generous annual leave

Pension scheme

Private health insurance

Learning and development opportunities

Zusammenfassung

Heathrow is seeking a Planning and Intelligence Manager to lead data-driven planning efforts ensuring smooth passenger journeys and optimal resource allocation in a complex airport environment.

You will collaborate with Airport Operations Centre teams and senior stakeholders to anticipate challenges, resolve capacity issues, and deliver robust plans that support Heathrow's growth and sustainability goals.

Qualifikationen

• Proven experience in operational planning, resource management, or data-driven decision-making in a complex environment.
• Strong analytical skills with the ability to interpret and present data clearly to diverse audiences.
• Excellent stakeholder management and communication skills.
• Ability to lead initiatives and work collaboratively across multiple teams and functions.
• Solution focused problem solver with a logical approach, able to manage complexity, anticipate risks, and identify practical solutions using sound judgement and initiative.
• Ability to conduct data analysis and present insights effectively using Excel or other analytical tools.

Aufgaben

• Lead development and delivery of operational plans that align with passenger demand forecasts and resource availability.
• Leading a team of direct reports (Ops Planners) to deliver operational plans and insights across Airport Operations Centre.
• Analyse complex data sets to identify trends, risks, and opportunities, translating insights into practical recommendations for operational teams.
• Collaborate with stakeholders across Airport Operations Centre, operational teams, ground handlers and airlines to generate daily plans, share operational insight enabling data driven decision making.
• Provide clear, evidence-based advice to senior leaders to support decision making during peak periods and operational disruptions.
• Continuously review and refine planning processes to improve efficiency, resilience, and passenger experience.

Kenntnisse

Operational planning

Data-driven decision-making

Analytical skills

Stakeholder management

Communication skills

Leadership

Problem solving

Tools

Excel

PowerBi

Jobbeschreibung

Heathrow is seeking a Planning and Intelligence Manager to lead data-driven planning efforts ensuring smooth passenger journeys and optimal resource allocation in a complex airport environment.

You will collaborate with Airport Operations Centre teams and senior stakeholders to anticipate challenges, resolve capacity issues, and deliver robust plans that support Heathrow's growth and sustainability goals.