Hybrid Operations Manager — Cleaning Services & Efficiency

Cleaning112 Ltd; Walsall; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A cleaning services company is seeking an experienced Operations Manager to oversee operations across multiple sites in Walsall. This full-time, permanent role involves project management, team leadership, and ensuring high service quality. Ideal candidates should have a background in cleaning services, excellent budget management skills, and knowledge of health and safety regulations. This position offers flexitime and a company pension, and requires a proactive and adaptable leader.

Benefits

Company pension

Employee discount

Flexitime

Qualifications

• 5+ years of experience in project or operations management, ideally in cleaning or service industries.
• Knowledge of health & safety standards and cleaning industry regulations.
• Strong IT skills in workforce management systems.

Responsibilities

• Plan, coordinate, and manage cleaning projects from initiation to completion.
• Oversee daily operations across multiple sites, ensuring service quality and efficiency.
• Manage client relationships, handle queries, and resolve service issues promptly.

Skills

Strong leadership and team management

Excellent organisational and planning skills

High attention to detail and quality standards

Effective communication and customer service

Budget management and cost control

Problem‑solving and decision‑making

Time management and multitasking

Health & safety compliance

Education

Degree in Science, Engineering or Administration

Lean Six Sigma

Project Management Professional (PMP) or Certified Scrum Master

Tools

Scheduling and reporting software

Job description

A cleaning services company is seeking an experienced Operations Manager to oversee operations across multiple sites in Walsall. This full-time, permanent role involves project management, team leadership, and ensuring high service quality. Ideal candidates should have a background in cleaning services, excellent budget management skills, and knowledge of health and safety regulations. This position offers flexitime and a company pension, and requires a proactive and adaptable leader.