Hybrid National Compliance Administration Officer (Worcester)

Sanctuary Group; Worcester; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A not-for-profit organization based in Worcester is seeking a National Compliance Administration Officer. This role involves delivering high-quality administrative support to ensure compliance operations run smoothly, including managing service records and liaising with internal teams. The position offers competitive compensation of £24,831 to £26,138 annually, comprehensive training programs, and a generous leave policy, alongside a supportive work environment that values diversity and inclusion.

Benefits

25 days annual leave

Pension scheme

Life Assurance

Wellbeing support

Employee Networks

Qualifications

• Some experience in accurately checking and processing data.
• Recent experience of undertaking a similar role.
• Good organisational and planning skills with the ability to manage multiple tasks effectively.
• Proven experience of working to deadlines and prioritising workloads.
• Strong communication, interpersonal and customer care skills.
• Proficient user of Microsoft packages including Word, Excel, PowerPoint, Outlook and Teams.

Responsibilities

• Identify and raise follow on remedial work orders.
• Contact customers to arrange service appointments.
• Process work orders using SAP and update records.
• Liaise with internal planners for smooth service delivery.
• Gather and present information for regulatory standards.

Skills

Data processing experience

Organisational skills

Deadline management

Communication skills

Proficient in Microsoft packages

Job description

A not-for-profit organization based in Worcester is seeking a National Compliance Administration Officer. This role involves delivering high-quality administrative support to ensure compliance operations run smoothly, including managing service records and liaising with internal teams. The position offers competitive compensation of £24,831 to £26,138 annually, comprehensive training programs, and a generous leave policy, alongside a supportive work environment that values diversity and inclusion.