Hybrid Mortgage Underwriter – Customer-First Focus

Skipton Building Society; United Kingdom; On-site; GBP 29,000; Full time

Job summary

A major building society in the UK is seeking a Mortgage Underwriter to assess applications and ensure customer interests are prioritized. The role offers a hybrid working model and a variety of benefits, including an annual bonus and training commitment. Ideal candidates will have experience in underwriting or know the mortgage journey, possess excellent communication skills, and be comfortable making difficult decisions.

Benefits

Annual discretionary bonus scheme

25 days annual leave + bank holidays

Matching employer pension contribution

Private medical insurance

Discounted gym membership

Qualifications

• Previous experience in underwriting or customer mortgage journey.
• Ability to communicate clearly and adapt communication style.

Responsibilities

• Assess applications against lending criteria.
• Resolve underwriting queries and make decisions in principle.
• Manage a pipeline of cases efficiently.

Skills

Underwriting experience

Stakeholder management

Communication skills

Customer service skills

Job description

A major building society in the UK is seeking a Mortgage Underwriter to assess applications and ensure customer interests are prioritized. The role offers a hybrid working model and a variety of benefits, including an annual bonus and training commitment. Ideal candidates will have experience in underwriting or know the mortgage journey, possess excellent communication skills, and be comfortable making difficult decisions.