Hybrid Middle Office Associate - Corporate Services

Centre People Appointments; Greater London; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A recruitment agency is seeking a Middle Office Associate in London to provide administrative support to customers and relationship managers. The ideal candidate should have experience in banking or finance and fluency in Japanese and English. Strong customer-facing skills and attention to detail are essential. This hybrid role offers competitive salary up to £45k, depending on experience, with opportunities for process improvement across teams.

Qualifications

• Banking / Finance industry experience is desirable.
• KYC related work experience is an advantage.
• Ability to manage large workloads and tight deadlines.

Responsibilities

• Provide day-to-day administrative support for account maintenance matters.
• Liaise with colleagues from global locations to solve customer matters.
• Act as a first level advisor to customers and escalate issues as needed.
• Update team's procedures to align with Global Standards and UK practices.

Skills

Business level fluency in Japanese

Business level fluency in English

Strong customer facing experience

Excellent communication skills

Problem-solving skills

Project management skills

Attention to detail

Tools

Microsoft Office Excel

Microsoft Office Word

Job description

A recruitment agency is seeking a Middle Office Associate in London to provide administrative support to customers and relationship managers. The ideal candidate should have experience in banking or finance and fluency in Japanese and English. Strong customer-facing skills and attention to detail are essential. This hybrid role offers competitive salary up to £45k, depending on experience, with opportunities for process improvement across teams.