Hybrid Merchant Configuration Analyst I

Checkout.com; Greater London; Hybrid; MXN 260,000 - 360,000; Full time

Job summary

Checkout.com in Mexico City is seeking an entry-level operations role within the Merchant Configuration team. You will set up, update, and terminate merchant accounts, and help resolve customer inquiries with speed and accuracy.

The role emphasizes close collaboration across departments, proactive problem solving, and attention to detail. A track record of customer focus and effective communication will help you thrive in our fast-paced, globally connected environment.

Qualifications

• 1 year of experience in an operational role within a multinational environment.
• Strong written and verbal communication skills.
• Customer-centric mindset focused on stakeholder satisfaction.
• Ability to collaborate effectively across teams and departments.
• Detail-oriented with a focus on accuracy.
• Proactive attitude with a sense of urgency.

Responsibilities

• Set up, update, and terminate merchant accounts efficiently.
• Navigate queries with appropriate support channels to ensure timely resolutions.
• Develop understanding of our configuration products.
• Collaborate with the Merchant Configuration team to drive cases to resolution.
• Prioritize stakeholder satisfaction and address concerns promptly.
• Follow defined processes and perform quality checks.

Skills

Operational experience

Strong communication

Customer-centric mindset

Team collaboration

Attention to detail

Proactive attitude

Job description

Checkout.com in Mexico City is seeking an entry-level operations role within the Merchant Configuration team. You will set up, update, and terminate merchant accounts, and help resolve customer inquiries with speed and accuracy.

The role emphasizes close collaboration across departments, proactive problem solving, and attention to detail. A track record of customer focus and effective communication will help you thrive in our fast-paced, globally connected environment.