Hybrid Local Business Relationship Manager

Metro Bank Plc; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading bank in the UK is seeking someone passionate about customer service to build relationships with business clients. You will develop and grow a portfolio while collaborating with colleagues and organising networking events. The ideal candidate will have strong service skills, an understanding of local businesses, and the ability to mentor others. This role offers a competitive salary, discretionary bonus, and a range of benefits including a generous holiday allowance and healthcare.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare benefits

Colleague discounts

Qualifications

• Passionate about providing unparalleled levels of service and convenience for customers.
• Able to work and learn quickly in a fast paced, fun and dynamic environment.
• You will have up to date knowledge of the businesses in your local area.

Responsibilities

• Originating and developing relationships with new and existing business customers.
• Providing amazing support and services for our business customers.
• Organising events for both new and existing customers.
• Reviewing new account applications to ensure correct input.

Skills

Customer service

Relationship building

Coaching and mentoring

Attention to detail

Risk management

Job description

A leading bank in the UK is seeking someone passionate about customer service to build relationships with business clients. You will develop and grow a portfolio while collaborating with colleagues and organising networking events. The ideal candidate will have strong service skills, an understanding of local businesses, and the ability to mentor others. This role offers a competitive salary, discretionary bonus, and a range of benefits including a generous holiday allowance and healthcare.