Hybrid Journal Sales Support Specialist

Informa Group Plc.; Abingdon; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading global academic publishing company in the UK is seeking a Sales Support Coordinator to join their dynamic sales team. This role is vital in facilitating communication between sales, customer services, and finance, focusing on key accounts within the Journals Sales Team. The ideal candidate will have excellent communication and organizational skills, proficiency in Microsoft Office, and a strong willingness to learn new tools. Join a flexible and supportive work environment dedicated to professional development.

Benefits

Excellent work/life balance

25 days annual leave

Additional discretionary leave

Paid volunteering days

Birthday off

Seasonal social events

Training and development opportunities

Qualifications

• Communicate effectively both verbally and in writing with customers.
• Demonstrate excellent time management skills.
• Possess strong attention to detail.
• Be a team player and support the wider team.
• Experience with Microsoft Office programs including Excel.

Responsibilities

• Daily communication with Sales Managers and customers.
• Handle customer correspondence and requests.
• Produce reports for customers and Sales Managers.
• Investigate customer queries regarding subscriptions.

Skills

Effective communication

Time management

Attention to detail

Team player

Proficiency in Microsoft Office

Willingness to learn Excel, SAP, Salesforce

Tools

Microsoft Excel

SAP

Salesforce

Job description

A leading global academic publishing company in the UK is seeking a Sales Support Coordinator to join their dynamic sales team. This role is vital in facilitating communication between sales, customer services, and finance, focusing on key accounts within the Journals Sales Team. The ideal candidate will have excellent communication and organizational skills, proficiency in Microsoft Office, and a strong willingness to learn new tools. Join a flexible and supportive work environment dedicated to professional development.