Hybrid IT Systems Administrator — Service Delivery

South Yorkshire Police; South Yorkshire; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A regional law enforcement agency in the UK seeks a Service Delivery Administrator to provide critical support for IT systems. You will plan, develop, and deliver administrative support, liaise with third parties, and provide second line support. The ideal candidate will have a degree or equivalent experience in IT and demonstrate strong communication skills. This role offers flexible working arrangements and a range of benefits, including a competitive salary and generous annual leave.

Benefits

Competitive salary

Generous annual leave allowance

Flexible working arrangements

Access to development courses

Employee Assistant Programme

Qualifications

• Hold a degree and/or significant experience of working with Information Technology.
• Able to demonstrate knowledge of the Systems and Applications supported by the System Administration Team.
• Good communication skills both written and oral.

Responsibilities

• Take responsibility for planning and delivering user support for IT systems.
• Liaise with consultants and end-users to maintain effective services.
• Provide second line support and expert advice in system use.

Skills

Communication skills

Flexibility and adaptability

Customer service commitment

Education

Degree in Information Technology or equivalent experience

Job description

A regional law enforcement agency in the UK seeks a Service Delivery Administrator to provide critical support for IT systems. You will plan, develop, and deliver administrative support, liaise with third parties, and provide second line support. The ideal candidate will have a degree or equivalent experience in IT and demonstrate strong communication skills. This role offers flexible working arrangements and a range of benefits, including a competitive salary and generous annual leave.