Hybrid IT Engineer - Enterprise Tech & Automation

P2P; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading crypto trading firm is looking for an IT Engineer to join their Enterprise Technology team. This hybrid role involves diagnosing complex issues, managing IT hardware, and providing daily user support. Candidates should have over 5 years of experience in technical support, a solid understanding of networking protocols like DNS and DHCP, and scripting skills in Python or Bash. The firm offers competitive compensation and a collaborative work environment with global exposure.

Benefits

Competitive compensation

Comprehensive benefits package

Learning and development support

Qualifications

• 5+ years supporting technical teams.
• Strong grasp of DNS, DHCP, VPNs, and basic network troubleshooting.
• Experience in scripting for automation and tool creation.
• Knowledge of compliance frameworks such as SOC2, ISO 27001.

Responsibilities

• Diagnose and resolve complex issues across Google Workspace and other SaaS.
• Provide day-to-day user support, including troubleshooting.
• Manage the IT hardware lifecycle and inventory.
• Design solutions that prevent issues without creating new problems.

Skills

Technical support

DNS and DHCP troubleshooting

Scripting (Python, Bash)

Network troubleshooting

Compliance frameworks knowledge

Tools

Google Workspace

Okta

MDM platforms

Terraform

Job description

A leading crypto trading firm is looking for an IT Engineer to join their Enterprise Technology team. This hybrid role involves diagnosing complex issues, managing IT hardware, and providing daily user support. Candidates should have over 5 years of experience in technical support, a solid understanding of networking protocols like DNS and DHCP, and scripting skills in Python or Bash. The firm offers competitive compensation and a collaborative work environment with global exposure.