Hybrid IT Change Leader — ITIL & Incident Mastery

NHS; Newcastle upon Tyne; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A prominent healthcare service provider is looking for an experienced ITIL Change Manager to oversee IT change practices at their Newcastle or Blackpool location. You will ensure adherence to Change Management processes while engaging with stakeholders to support successful change delivery. This full-time role offers flexible working arrangements, a competitive salary, and a range of employee benefits including career development opportunities and a wellness program.

Benefits

27 days leave plus 8 bank holidays

Flexible working options

Career development opportunities

NHS Car lease scheme

Qualifications

• Significant knowledge in Change Management and ITIL practices.
• Experience in leading and managing teams to achieve goals.
• Ability to engage and build relationships with stakeholders.

Responsibilities

• Oversee continuous development of ITIL practices.
• Ensure implementation of Change Management policies.
• Manage the Change Team and drive professional development.

Skills

Change Management

ITIL practices

Communication

Stakeholder engagement

Continuous Improvement

Education

Degree calibre with relevant knowledge

ITIL v4 Foundation

Post Graduate qualification or equivalent

Tools

IT Service Management tools

Job description

A prominent healthcare service provider is looking for an experienced ITIL Change Manager to oversee IT change practices at their Newcastle or Blackpool location. You will ensure adherence to Change Management processes while engaging with stakeholders to support successful change delivery. This full-time role offers flexible working arrangements, a competitive salary, and a range of employee benefits including career development opportunities and a wellness program.