Hybrid Insurance Sales & Customer Care Specialist

Acorn Insurance Ltd; England; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading insurance provider in Formby seeks a Sales & Customer Service Representative. In this permanent full-time position, you will handle inbound sales and client retention while delivering excellent customer service. Ideal candidates have a positive attitude, strong communication skills, and experience in the insurance industry. This role offers a competitive salary alongside benefits including flexible working options and mental health support, as well as significant career growth opportunities.

Benefits

35 days' holiday

24/7 mental health support

Flexible benefits

Hybrid working options

Recognition awards and social events

Qualifications

• Strong communication abilities and a positive attitude.
• Proven experience in a sales or customer service role.
• Capability to adhere to FCA guidelines and handle sensitive information.

Responsibilities

• Quoting and closing new or renewal business enquiries.
• Building and maintaining long-standing client relationships.
• Support customers with existing policy amendments.

Skills

Positive 'can do' attitude

Excellent verbal and written communication skills

Great listening skills

High level of accuracy and attention to detail

Good problem solver

Ability to work in a fast paced environment

Ability to multi-task and manage time effectively

Excellent customer service skills

Previous Insurance or Financial Services Industry Experience

Job description

A leading insurance provider in Formby seeks a Sales & Customer Service Representative. In this permanent full-time position, you will handle inbound sales and client retention while delivering excellent customer service. Ideal candidates have a positive attitude, strong communication skills, and experience in the insurance industry. This role offers a competitive salary alongside benefits including flexible working options and mental health support, as well as significant career growth opportunities.