Hybrid Inside Sales Specialist: Lead Qualification & CRM

Wolters Kluwer; Hull and East Yorkshire; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A global technology company in Hull and East Yorkshire is looking for an Inside Sales Representative to enhance sales activities. The role involves detailed customer interactions, managing records, and supporting sales strategies. Candidates should demonstrate advanced customer service skills, effective sales techniques, and proficiency with CRM software. This position offers a hybrid work model, emphasizing the importance of making a difference in customer interactions.

Qualifications

• Understanding of customer needs and sales techniques.
• Experience with CRM tools and data analysis.
• In-depth product knowledge.

Responsibilities

• Handle complex inbound and outbound sales calls.
• Maintain and update customer records accurately.
• Qualify and prioritize sales leads.
• Record detailed sales prospecting activities.
• Respond to marketing qualified leads.
• Address customer inquiries about products.
• Assist in coordinating logistics for orders.
• Support larger sales projects.
• Provide feedback on customer trends.

Skills

Advanced Customer Service Orientation

Effective Sales Techniques

Advanced Communication Skills

Proficient CRM Software Use

Enhanced Organization

Proficient in the use of Sales Enablement Technologies

Data Analysis

Detailed Product Knowledge

Tools

CRM Software

Sales Enablement Technologies

Job description

A global technology company in Hull and East Yorkshire is looking for an Inside Sales Representative to enhance sales activities. The role involves detailed customer interactions, managing records, and supporting sales strategies. Candidates should demonstrate advanced customer service skills, effective sales techniques, and proficiency with CRM software. This position offers a hybrid work model, emphasizing the importance of making a difference in customer interactions.