Hybrid Hebrew-Speaking Customer Service Advisor

Next Careers; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Manchester is seeking an International Language Advisor to provide exceptional service to customers. You will interact via calls, emails, and chats, resolving inquiries and concerns without sales targets. The ideal candidate has experience in customer service, is fluent in English and Hebrew, and possesses strong interpersonal skills. This full-time role offers hybrid working with initial training in Leicester.

Benefits

Performance-related bonus up to 20%

Career development opportunities

Inclusive workplace environment

Qualifications

• Prior experience in customer service, ideally in a contact centre or customer-facing role.
• Fluent in both written and spoken English and Hebrew.
• Strong literacy and numeracy skills.

Responsibilities

• Deliver outstanding service to customers via calls, emails, and chats.
• Resolve account issues and track down missing parcels.
• Focus solely on providing exceptional service without sales targets.

Skills

Sales Experience

Time Management

Customer Service

Order Management System

Dealership Experience

GM Vehicles

Retail Sales

Automotive Repair

OSHA

Service Writing

Automotive Service

Job description

A leading retail company in Manchester is seeking an International Language Advisor to provide exceptional service to customers. You will interact via calls, emails, and chats, resolving inquiries and concerns without sales targets. The ideal candidate has experience in customer service, is fluent in English and Hebrew, and possesses strong interpersonal skills. This full-time role offers hybrid working with initial training in Leicester.