Hybrid Executive Officer – Asylum Services & Ops

Brook Street; Croydon; Hybrid; GBP 34,000 - 36,000; Full time

Job summary

A recruitment agency is seeking an Executive Officer for the National Asylum Accommodation Unit in Croydon. This role involves assessing claims for asylum support, managing workflows, and maintaining safeguarding standards. The position is hybrid, requiring 60% office-based work, and candidates must have lived in the UK for over three years. Responsibilities include line management and improving customer service. Salary ranges from £34,000 to £35,700, with additional pay for shift work. Guaranteed interviews for veterans and individuals with disabilities are provided.

Benefits

Guaranteed interview for veterans

Support for candidates with disabilities

Qualifications

• Must have lived in the UK for longer than 3 years.
• Valid passport is required.
• Able to apply for CTC + DBS clearance.

Responsibilities

• Assess claims of destitution for emergency asylum support.
• Manage daily workflow and liaise with duty managers.
• Provide support and advice to administrative staff.
• Line management of Administrative Officers.
• Identify ways to improve customer service.
• Manage post eviction actions according to policy.

Skills

Customer service

Management skills

Knowledge of safeguarding policies

Effective communication

Job description

A recruitment agency is seeking an Executive Officer for the National Asylum Accommodation Unit in Croydon. This role involves assessing claims for asylum support, managing workflows, and maintaining safeguarding standards. The position is hybrid, requiring 60% office-based work, and candidates must have lived in the UK for over three years. Responsibilities include line management and improving customer service. Salary ranges from £34,000 to £35,700, with additional pay for shift work. Guaranteed interviews for veterans and individuals with disabilities are provided.