Hybrid Desk Claims Adjuster (Home & Commercial)

Direct Line Group Careers; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance provider is seeking a Desk Adjuster Claims Handler for their hybrid team in the UK. This role involves managing Home and Commercial claims, delivering exceptional customer service, and collaborating with internal teams. The successful candidate will demonstrate expertise in property claims and possess strong negotiation skills. Join a company that values diversity and offers a supportive work environment with excellent benefits.

Benefits

9% employer contributed pension

22 days holiday allowance

50% off home, motor and pet insurance

EV car scheme

Employee discounts and cashback

Qualifications

• Experience in handling low complexity claims in property insurance.
• Familiarity with CoreLogic and assessment of repairs.

Responsibilities

• Handle claims from cradle to grave, including customer interactions.
• Ensure compliance with policy cover and manage supplier-led claims.

Skills

Knowledge of Home and Commercial property insurance claims

Understanding of building and contents claims

Experience using digital tools to assess evidence

Negotiation skills

Communication skills

Job description

A leading insurance provider is seeking a Desk Adjuster Claims Handler for their hybrid team in the UK. This role involves managing Home and Commercial claims, delivering exceptional customer service, and collaborating with internal teams. The successful candidate will demonstrate expertise in property claims and possess strong negotiation skills. Join a company that values diversity and offers a supportive work environment with excellent benefits.