Hybrid Customer Success Specialist (Warminster/Chippenham)

Thrive Group; City Of London; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

A recruitment agency is seeking a Customer Success Specialist to join a client in Warminster. The role involves providing outstanding customer service and is primarily hybrid. Candidates should have experience in customer service, possess excellent communication skills, and be IT literate. The position offers a salary of £26,000 to £27,000 per annum, plus benefits including healthcare and holiday increments.

Benefits

33 days holiday

Discounted Private Healthcare

Staff discount

Qualifications

• Previous experience in a call centre or customer service environment.
• Ability to work under pressure to deadlines.
• Excellent verbal and written communication skills.

Responsibilities

• Provide outstanding customer service on inquiries.
• Respond to customer inquiries via phone, email, or chat.
• Accurate record-keeping of customer interactions.

Skills

Customer service experience

Communication skills

IT Literacy

Job description

A recruitment agency is seeking a Customer Success Specialist to join a client in Warminster. The role involves providing outstanding customer service and is primarily hybrid. Candidates should have experience in customer service, possess excellent communication skills, and be IT literate. The position offers a salary of £26,000 to £27,000 per annum, plus benefits including healthcare and holiday increments.