Hybrid Customer Success Lead – FMCG Insights

NielsenIQ; Oxford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading consumer intelligence company in Oxford is seeking a Customer Success Consultant to manage client relationships and drive engagement with their tools. The ideal candidate will have extensive experience in FMCG data analysis and exceptional communication skills. Responsibilities include building strong client networks and delivering solutions that meet business objectives. This role offers flexibility in work environment.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• Extensive experience of analysing data in an FMCG environment.
• Strong planning and servicing skills.
• Demonstration of how to design solutions to answer client business issues.

Responsibilities

• Manage client relationships and execute critical communications.
• Build a network of effective relationships to maximize business opportunities.
• Identify and align customer objectives to track success.

Skills

Data analysis in FMCG

Client relationship management

Communication skills

Presentation skills

Solution design

Consultative style

Networking skills

Job description

A leading consumer intelligence company in Oxford is seeking a Customer Success Consultant to manage client relationships and drive engagement with their tools. The ideal candidate will have extensive experience in FMCG data analysis and exceptional communication skills. Responsibilities include building strong client networks and delivering solutions that meet business objectives. This role offers flexibility in work environment.