Hybrid Customer Service Resource Planner - Career Growth

Anglian Water Services; Lincoln; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

A leading water services company based in Lincoln is seeking a Planner to effectively schedule work for field resources. The role involves liaising with customers and technicians, ensuring efficient allocation of resources, and maintaining accurate scheduling records. Candidates should possess excellent customer service and communication skills. This position offers a salary starting at £25,000, hybrid working options, and a supportive environment with training and mentoring opportunities.

Benefits

Private health care

Double-matched pension scheme

Generous annual leave

Life cover (up to 8 x salary)

Bonus scheme

Qualifications

• Ability to work independently and as part of a team, demonstrating initiative and accountability.
• Flexible and adaptable approach to respond to changing circumstances and meet deadlines.

Responsibilities

• Effectively schedule work to field resources.
• Liaise with internal and external stakeholders.
• Ensure efficient resource allocation and meet customer expectations.

Skills

Excellent customer service skills

Good administration skills

Communication skills

Ability to prioritize tasks

Job description

A leading water services company based in Lincoln is seeking a Planner to effectively schedule work for field resources. The role involves liaising with customers and technicians, ensuring efficient allocation of resources, and maintaining accurate scheduling records. Candidates should possess excellent customer service and communication skills. This position offers a salary starting at £25,000, hybrid working options, and a supportive environment with training and mentoring opportunities.