Hybrid Customer Service Officer – Public Sector Support

Brook Street UK Careers; Plymouth; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking Customer Service Officers in Plymouth, UK, to support the Valuations Office Agency. The role involves assisting customers, handling inquiries, and providing exceptional service. This full-time position offers £14.47 per hour with the possibility of a hybrid work model. Ideal for those with strong customer service skills, this role provides valuable experience and potential growth opportunities.

Benefits

Weekly pay

Holiday accrual

Pension scheme

Qualifications

• Experience in customer service within a fast-paced environment.
• Ability to handle inquiries efficiently and professionally.
• Strong problem-solving skills.

Responsibilities

• Support customers over the phone and through various channels.
• Handle inbound calls and provide excellent service.
• Assist customers with inquiries and navigate VOA systems.

Skills

Customer service experience

Effective communication

Data processing skills

Job description

A recruitment agency is seeking Customer Service Officers in Plymouth, UK, to support the Valuations Office Agency. The role involves assisting customers, handling inquiries, and providing exceptional service. This full-time position offers £14.47 per hour with the possibility of a hybrid work model. Ideal for those with strong customer service skills, this role provides valuable experience and potential growth opportunities.