Hybrid Customer Service Executive - Financial Services

Sanderson Recruitment Plc; United Kingdom; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A leading financial services provider is seeking an experienced Customer Service Executive in West Sussex. You will handle customer enquiries, collaborate with teams, and suggest process improvements. Ideal candidates should have proven experience in customer service and strong communication skills. The role offers a competitive salary of £25,000 - £29,000 with flexible hybrid working options and additional benefits.

Qualifications

• Proven customer service experience in a contact centre, customer support, or client services role.
• Strong communication skills both verbal and written.
• Ability to work under pressure and maintain attention to detail.

Responsibilities

• Act as the first point of contact for customers.
• Handle customer enquiries across multiple channels.
• Collaborate with internal teams to resolve complex queries.

Skills

Customer service experience

Strong communication skills

Ability to work under pressure

Job description

A leading financial services provider is seeking an experienced Customer Service Executive in West Sussex. You will handle customer enquiries, collaborate with teams, and suggest process improvements. Ideal candidates should have proven experience in customer service and strong communication skills. The role offers a competitive salary of £25,000 - £29,000 with flexible hybrid working options and additional benefits.