Hybrid Customer Service Advisor – Inbound Calls

Brook Street NMR; Devon and Torbay; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a dedicated Customer Service Officer in Devon and Torbay. The role involves delivering exceptional support to customers via various channels, primarily over the phone. Successful candidates will work full-time from Monday to Friday, with training on-site for the first six weeks. The position offers a hybrid work model after training. Join a supportive team and develop valuable customer service skills while serving the public sector.

Benefits

Weekly pay

Holiday accrual

Pension scheme

Qualifications

• Experience in customer service or similar role is preferred.
• Ability to navigate various communication channels.

Responsibilities

• Handle customer inquiries via phone and other channels.
• Perform data processing and administrative tasks.
• Support customers with a range of inquiries.

Skills

Excellent communication skills

Customer service orientation

Ability to handle inquiries efficiently

Problem-solving skills

Job description

A recruitment agency is seeking a dedicated Customer Service Officer in Devon and Torbay. The role involves delivering exceptional support to customers via various channels, primarily over the phone. Successful candidates will work full-time from Monday to Friday, with training on-site for the first six weeks. The position offers a hybrid work model after training. Join a supportive team and develop valuable customer service skills while serving the public sector.