Hybrid Customer Service Advisor: Grow with a Leading Brand

Candy Hoover Group S.r.l.; Bolton; Hybrid; GBP 26,000; Full time

Job summary

A leading home appliance company in Bolton is looking for a Customer Service Advisor to enhance customer satisfaction through phone and email support. This role offers a base salary of £25,150, hybrid working, and numerous employee benefits, including discounted gym membership, enhanced sick pay, and up to 6% pension contribution. If you have a customer-service background and an empathetic approach, apply now to join a growing business focused on innovation and excellence.

Benefits

Base salary of £25,150

Up to 6% pension contribution

Discounted gym membership

Enhanced family leave policies

Employee Assistance Program

Brilliant staff discounts

Free onsite parking

Dress down Friday

Free fruit and hot drinks

Qualifications

• Experience in a Call Centre or Customer Service environment.
• Ability to resolve customer service queries effectively.
• Comfortable with handling calls and emails from customers.

Responsibilities

• Answer calls and respond to customer emails.
• Resolve issues using product knowledge or arrange engineer visits.
• Provide first-class customer service.

Skills

Empathetic approach

Customer service experience

Extensive product knowledge

Job description

A leading home appliance company in Bolton is looking for a Customer Service Advisor to enhance customer satisfaction through phone and email support. This role offers a base salary of £25,150, hybrid working, and numerous employee benefits, including discounted gym membership, enhanced sick pay, and up to 6% pension contribution. If you have a customer-service background and an empathetic approach, apply now to join a growing business focused on innovation and excellence.