Hybrid Customer Service Advisor (6-Month Contract)

Brook Street NMR; Lewes; Hybrid; GBP 25,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor for a 6-month contract based in Brighton. The role includes handling customer queries via phone, email, and chat while providing clear product information. Ideal candidates should have experience in customer service and possess excellent communication skills. The position will transition to hybrid working after training, allowing flexibility of up to three days from home. There is potential for the role to become permanent, starting 12th January.

Benefits

Supportive team and strong training

Flexible hybrid working after training

Qualifications

• Customer service experience in contact centre, retail, or hospitality.
• Excellent communication and listening skills.
• Good IT skills and ability to use multiple systems.
• Positive attitude, attention to detail, and problem-solving ability.

Responsibilities

• Handle customer enquiries by phone, email, and chat.
• Give clear information on products and update customer records.
• Provide great service and resolve queries efficiently.

Job description

A recruitment agency is seeking a Customer Service Advisor for a 6-month contract based in Brighton. The role includes handling customer queries via phone, email, and chat while providing clear product information. Ideal candidates should have experience in customer service and possess excellent communication skills. The position will transition to hybrid working after training, allowing flexibility of up to three days from home. There is potential for the role to become permanent, starting 12th January.