Hybrid Customer Experience & Credit Support Specialist

Close Brothers Group; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK merchant banking group is seeking a Customer Support professional to join their Asset Finance team in East Kilbride. Your role will involve providing efficient service to customers, supporting sales processes, and ensuring compliance with regulations. A proactive approach and strong interpersonal skills are essential. Previous experience in customer service is preferred but training opportunities are available for candidates interested in joining. Flexible working options are offered.

Benefits

Private medical

Discounted health checks

Stakeholder pension contribution

Gym discounts

Cycle to work scheme

Purchase additional holiday

Qualifications

• Experience in a similar Customer Support role.
• Ability to work independently and as part of a team.
• Proactive and takes initiative.

Responsibilities

• Work closely with Sales/Customers to ensure efficient onboarding.
• Provide support with processing new proposals and checks.
• Check and collate documentation to meet Customer needs.

Skills

Strong interpersonal skills

Excellent communication skills

Analytical ability

Tools

Microsoft Products

Job description

A leading UK merchant banking group is seeking a Customer Support professional to join their Asset Finance team in East Kilbride. Your role will involve providing efficient service to customers, supporting sales processes, and ensuring compliance with regulations. A proactive approach and strong interpersonal skills are essential. Previous experience in customer service is preferred but training opportunities are available for candidates interested in joining. Flexible working options are offered.