Hybrid Customer Care Advisor - Growth & Impact

Barclays Bank PLC; St Helens; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

A major financial institution in St Helens is seeking a Customer Service Advisor to provide resolutions for customer queries and offer exceptional service. Candidates with a background in customer service are encouraged to apply. The position includes hybrid working options and a competitive salary starting at £26,500, alongside a comprehensive benefits package including health insurance and pension plan.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Experience in customer service, retail, or hospitality is preferred.
• Ability to collaborate across digital channels.
• Strong analytical skills for problem-solving.

Responsibilities

• Provide resolutions for customer queries and issues.
• Deliver exceptional customer service by responding to inquiries.
• Support collaboration with internal stakeholders.

Skills

Empathy

Customer service experience

Communication skills

Job description

A major financial institution in St Helens is seeking a Customer Service Advisor to provide resolutions for customer queries and offer exceptional service. Candidates with a background in customer service are encouraged to apply. The position includes hybrid working options and a competitive salary starting at £26,500, alongside a comprehensive benefits package including health insurance and pension plan.