HYBRID - CRITICAL CARE NURSE COORDINATOR

Talent Sure Recruitment Limited; England; Hybrid; GBP 40,000 - 47,000; Full time

Job summary

A healthcare recruitment agency in the UK is seeking a Critical Care Nurse Coordinator to manage global patient cases and make critical medical decisions. The ideal candidate will have at least 5 years of nursing experience and strong communication skills. This role offers a hybrid working model post-probation and a starting salary of £40,500, with additional reimbursements for unsociable hours, weekends, and bank holidays.

Benefits

Health Cash Plan worth £1,700 per annum

Contributory pension scheme

Worldwide family travel insurance

Qualifications

• Minimum of 5 years post-registration experience required.
• Experience in ICU, ED, cruise ship medicine, or military medicine highly valued.
• Excellent verbal and written communication skills.

Responsibilities

• Manage patient cases globally, ensuring appropriate medical treatment.
• Assess urgent evacuation needs and organize repatriation.
• Provide clinical input on insurance cover decisions.

Skills

Clinical Experience

Communication

Work Ethic & Empathy

Broad Knowledge Base

Education

Nursing Registration

Job description

HYBRID - Critical Care Nurse Coordinator

Location: Portsmouth (Hybrid following completion of probation)

Hours: Full-Time (shifts between 8am & 8pm Monday - Friday with weekends on a rotation basis)

Salary: £40,500 + enhancements for unsociable hours, weekends and bank holidays.

The Opportunity: A Unique Nursing Challenge

Are you a highly skilled nurse looking for a unique and challenging role that will stretch your potential?

We are working with a leading team of over 30 doctors and nurses within the insurance sector, dedicated to managing patient cases around the globe. This role offers you the chance to use your extensive clinical knowledge to make critical, life‑changing decisions from our Head Office or the comfort of your home. Full training and mentored supervision are provided.

Life as an International Nurse Coordinator is guaranteed to be diverse and demanding. You will be instrumental in obtaining the best outcome for patients by navigating complex international medical scenarios.

Main responsibilities of an International Nurse Coordinator position include:

• Global Case Management: Manage patient cases worldwide, liaising directly with overseas treating teams, hospitals, and medical staff to ensure correct and appropriate treatment.
• Critical Decision Making: Assess whether medical treatment is appropriate, overseas facilities are suitable and determine if urgent evacuation is required.
• Repatriation: Organise accepting beds in the UK and other countries and assess when and how patients are fit to return home safely.
• Insurance Medicine: Work alongside non‑medical colleagues to provide clinical input on insurance cover decisions, including Consent and Disclaimers/GP checks.
• Reporting & Triage: Respond to calls and consult with clients and colleagues in a timely manner according to triage priorities, completing accurate and focused reviews and reports.
• Patient Care: Provide safe, high‑quality, evidence‑based patient care while dealing with all calls in confidence and with empathy.

The ideal candidate will have the following skills:

• Clinical Experience: A minimum of 5 years post‑registration experience.
• Broad Knowledge Base: Experience in fields such as ICU, ED, cruise ship medicine, or military medicine is highly valued.
• Communication: Excellent communication skills, both verbal and written, with the confidence to challenge treating medical teams when necessary.
• Work Ethic & Empathy: A strong work ethic, high IT competency, and a desire to enhance the patient journey with empathy.
• Eligibility: UK nationality or unrestricted right to work in the UK (specific visa requirements apply—see note below).

Our client offers some great benefits, which include:

• Salary: Starting salary of £40,500 FTE, with additional reimbursement for unsociable hours, bank holidays, and weekends.
• Flexibility: Hybrid working model (after probation) and a selection of shift patterns between 8 am-8 pm.
• Health & Wellness: Contributory pension scheme, Health Cash Plan worth £1,700 per annum, and discounts on home and motor insurance.
• Travel Perks: Worldwide family travel insurance (subject to qualifying criteria).
• Time Off: Incremental holiday plan.
• Values‑Driven Culture: Work in an environment defined by strong values: Integrity, Collaboration, Agility, Care, and Accountability.

Important Note on Visa Requirements

Due to the comprehensive and long‑term training provided, the client is unable to consider applicants with less than 18 months remaining on their visa, unless clear evidence of eligibility to extend can be provided. This role does not support sponsorship.