Hybrid Credit Hire File Handler – Legal Expert

Davies; Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading legal services firm is seeking a Credit Hire File Handler in Birmingham. The successful candidate will manage complex credit hire claims, requiring strong negotiation and communication skills. With a focus on delivering outstanding service, the role offers hybrid working, an opportunity to develop legal skills, and various benefits including a 25-day holiday entitlement and access to health care plans. Candidates should have at least 5 GCSEs and relevant experience.

Benefits

25 days holiday per year

Hybrid working

Pension Contribution (5% Employee / 3% Employer)

Simply Health Care Cash Plan

Access to online GP and mental health support

Death in service benefits

Access to various discount schemes

Qualifications

• Experience in handling Credit Hire files and managing a case load.
• At least 5 GCSEs or equivalent are necessary.
• Experience in a relevant environment with exposure to credit hire cases for at least 12 months.

Responsibilities

• Investigate Complex Credit Hire claims up to £25,000.
• Contribute to reducing overall spend for Insurer clients.
• Maintain effective communication and manage client skills.

Skills

Credit Hire experience

Communication Skills

IT skills including Word and Outlook

Negotiation Skills

Education

5 GCSEs or equivalent

Degree or LPC preferred

Tools

Case Management System

Job description

A leading legal services firm is seeking a Credit Hire File Handler in Birmingham. The successful candidate will manage complex credit hire claims, requiring strong negotiation and communication skills. With a focus on delivering outstanding service, the role offers hybrid working, an opportunity to develop legal skills, and various benefits including a 25-day holiday entitlement and access to health care plans. Candidates should have at least 5 GCSEs and relevant experience.