Hybrid Clinical Negligence Paralegal — Phone Intake & Support

Slater and Gordon Lawyers (UK); Manchester; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid working – 2 days per week in the office

25 days holiday allowance plus bank holidays

Employee referral scheme

Health and wellbeing support including gym discounts

Private medical insurance

Workplace pension and life assurance cover

Access to Aviva DigiCare+ Workplace App

Employee Assistance Programme

Job summary

A law firm in Manchester is seeking a Paralegal for a clinical negligence role involving phone-based support for clients. You will manage client calls, document sensitive information, and assist in various clinical negligence matters. The position offers a 12-month fixed-term contract with 35 hours per week, hybrid working options, and 25 days holiday allowance. Excellent communication skills and a graduate or GDL background are essential for this role.

Qualifications

• A graduate or GDL background is required.
• Basic understanding of the clinical negligence legal framework.
• Experience or strong interest in a range of clinical negligence matters.

Responsibilities

• Accept and manage client calls, taking detailed instructions on clinical negligence claims.
• Control the conversation, offer professional support and maintain a positive, helpful attitude.
• Gather and document information accurately, ensuring confidentiality of sensitive client information.
• Assist fee earners with a variety of clinical negligence matters.

Skills

Communication skills

Attention to detail

Empathy

Education

Graduate or GDL background

Job description

A law firm in Manchester is seeking a Paralegal for a clinical negligence role involving phone-based support for clients. You will manage client calls, document sensitive information, and assist in various clinical negligence matters. The position offers a 12-month fixed-term contract with 35 hours per week, hybrid working options, and 25 days holiday allowance. Excellent communication skills and a graduate or GDL background are essential for this role.