Hybrid Claims Handler: Investigate, Negotiate & Settle

Allianz Management Services Ltd; Birmingham; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading insurance provider in Birmingham seeks a Claims Handler to investigate, negotiate, and settle claims while ensuring compliance with regulations. The position offers a salary between £25,000 to £30,000 per year, hybrid working options, and benefits including performance bonuses and a pension scheme. Ideal candidates will have strong organizational and communication skills, and experience in customer service environments.

Benefits

Flexible buy/sell holiday options

Hybrid working

Annual performance-related bonus

Contributory pension scheme

Development days

Discounts on insurance products

Retail discounts

Volunteering days

Qualifications

• Experience in insurance or claims is desirable.
• Previous insurance or claims handling experience is a plus.

Responsibilities

• Investigate, negotiate and settle claims.
• Manage claims, including fraudulent ones.
• Liaise with stakeholders for claims resolution.
• Maintain accurate reserves and payment processes.

Skills

Strong organisational skills

Excellent communication skills

Customer service abilities

Ability to work under pressure

Good understanding of telephony-based customer service

Job description

A leading insurance provider in Birmingham seeks a Claims Handler to investigate, negotiate, and settle claims while ensuring compliance with regulations. The position offers a salary between £25,000 to £30,000 per year, hybrid working options, and benefits including performance bonuses and a pension scheme. Ideal candidates will have strong organizational and communication skills, and experience in customer service environments.