Hybrid Charity Sales Advisor - Grow Impact & Relationships

Clockwork Organisation ltd; Wrexham; Hybrid; GBP 25,000; Full time

Job summary

A well-known charity is seeking a Customer Sales Advisor in Wales. You will manage inbound and outbound customer interactions and work in a hybrid role. The ideal candidate possesses strong customer service skills and is confident with Microsoft Office. This role offers a supportive environment and the chance to contribute to a meaningful charity. Benefits include 27 days holiday, a performance bonus, and opportunities for professional development.

Benefits

Hybrid role (3 or 4 days WFH)

27 days holiday plus bank holidays

Blue Light Card

Performance bonus

Full training provided

Qualifications

• Passionate about providing excellent customer service.
• Confident using Microsoft Office tools.
• Able to work independently and as part of a team.

Responsibilities

• Handle inbound calls and email enquiries.
• Provide exceptional service and develop strong relationships.
• Contact customers proactively to promote services.
• Collaborate with colleagues to achieve sales targets.

Skills

Customer service skills

Microsoft Office (Word, PowerPoint, Outlook, Teams)

Clear communication

Ability to work independently

Team collaboration

Job description

A well-known charity is seeking a Customer Sales Advisor in Wales. You will manage inbound and outbound customer interactions and work in a hybrid role. The ideal candidate possesses strong customer service skills and is confident with Microsoft Office. This role offers a supportive environment and the chance to contribute to a meaningful charity. Benefits include 27 days holiday, a performance bonus, and opportunities for professional development.