Hybrid Care Coordinator – Remote Scheduling & Support

HCRG Care Group; Burnley; Hybrid; GBP 24,000; Full time

Job summary

A leading community health and care provider in Burnley is seeking a Care Coordinator to be the first point of contact for patients and professionals. The role involves scheduling clinic activities, handling calls with courtesy, and ensuring proper documentation. Ideal candidates will showcase excellent communication and organizational skills. This hybrid position offers a salary of £23,875 per annum with additional benefits, including private medical insurance and mental health support.

Benefits

£23,875 Per Annum with group pension

Private medical insurance

Free tea, coffee, and milk

Discount access via My Reward Hub

Access to wages as you earn

Online and face-to-face wellbeing support

Qualifications

• Access to eLearning and career development opportunities.
• Encouragement for implementing innovative ideas.
• Commitment to high clinical and quality standards.

Responsibilities

• Support clinical teams by scheduling clinic activities.
• Answer telephones and forward messages promptly.
• Prepare referral documentation for client databases.
• Ensure high-quality referrals through follow-up calls.
• Update clinical systems with demographic information.

Skills

Interpersonal skills

Communication skills

Administrative experience

Resilience

Organizational skills

Job description

A leading community health and care provider in Burnley is seeking a Care Coordinator to be the first point of contact for patients and professionals. The role involves scheduling clinic activities, handling calls with courtesy, and ensuring proper documentation. Ideal candidates will showcase excellent communication and organizational skills. This hybrid position offers a salary of £23,875 per annum with additional benefits, including private medical insurance and mental health support.