Hybrid Banking Customer Care Specialist

Barclays Bank Plc; Greater London; Hybrid; GBP 27,000; Full time

Job summary

A leading banking institution in the UK seeks a Customer Service Advisor. In this role, you'll support our retail banking customers with empathy and dedication. Responsibilities include resolving customer queries through various communication channels and collaborating with internal teams. The position offers a competitive salary of £26,500 and comprehensive benefits, along with hybrid working after training. Flexibility in working hours is required, including some weekends.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Previous experience in customer service, retail, or hospitality.
• Ability to work flexible hours including weekends.
• Strong communication and interpersonal skills.

Responsibilities

• Provide resolutions for customer queries via various channels.
• Collaborate with internal teams to meet client needs.
• Ensure compliance with regulatory requirements.

Skills

Customer service experience

Empathy

Communication

Job description

A leading banking institution in the UK seeks a Customer Service Advisor. In this role, you'll support our retail banking customers with empathy and dedication. Responsibilities include resolving customer queries through various communication channels and collaborating with internal teams. The position offers a competitive salary of £26,500 and comprehensive benefits, along with hybrid working after training. Flexibility in working hours is required, including some weekends.