Hybrid Apprenticeships Admissions Officer

University of the Built Environment; Reading; Ibrido; GBP 26.000 - 28.000; Tempo pieno

Descrizione del lavoro

University of the Built Environment in Reading is seeking an Apprenticeships Officer (Admissions) to manage apprentice onboarding, sign-up docs and funding administration. You will build relationships with employers and guide applicants through enrolment and compliance.

The role combines office administration with cross-department collaboration, requiring careful record-keeping in SITS, PICS and e-Vision, and a commitment to safeguarding students while supporting continuous improvement of

Competenze

• GCSE Maths and English at grade C or 4 or above.
• Further education level qualifications (D, A).
• Degree level qualification (D, A).
• Administration experience in an office-based environment (E, A).
• Customer service experience (face-to-face, via email and on the telephone) (E, A).
• Knowledge of apprenticeships and their funding/administration requirements/arrangements (D, A).

Mansioni

• Be the first point of contact for apprenticeship enquiries and referrals via phone and emails.
• Process apprenticeship student enrolment and registration documentation and resolve any queries which may arise.
• Create and maintain records held within University of the Built Environment systems (including SITS, PICS and e-Vision).
• Evaluate employer applications for eligibility to deliver the required knowledge, skills and behaviours.
• Work closely with Admissions Officers to ensure that applications are processed in a timely manner.
• Draw up apprenticeship sign-up documents, including training plans and written agreements.
• Ensure that the apprenticeship admissions process is compliant with funding rules.
• Review employer health and safety documentation and maintain Health and Safety records.
• Safeguard apprenticeship student interests in accordance with University policies.
• Support Apprenticeship Outcomes Officers in arranging progress review sessions.
• Support the development and continual improvement of administrative systems and processes.
• Contribute to self-assessment and quality improvement.

Conoscenze

Planning

Analytical thinking

Proactive approach

Cross-functional collaboration

Confidential data handling

Flexibility

Communication

Digital literacy

Formazione

GCSE Maths/English

Further education qualifications

Degree level qualification

Strumenti

SITS

PICS

e-Vision

CRM databases

Descrizione del lavoro

University of the Built Environment in Reading is seeking an Apprenticeships Officer (Admissions) to manage apprentice onboarding, sign-up docs and funding administration. You will build relationships with employers and guide applicants through enrolment and compliance.

The role combines office administration with cross-department collaboration, requiring careful record-keeping in SITS, PICS and e-Vision, and a commitment to safeguarding students while supporting continuous improvement of