Hybrid 2nd Line IT Engineer — Cloud, MSP & Security

MFK Recruitment; Reigate; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A technology services provider in Reigate is looking for a full-time 2nd Line IT Engineer. The role involves supporting and improving IT systems, providing technical support, and managing incidents. Candidates should have strong technical experience in Microsoft 365, Azure, and networking technologies, along with a passion for solving complex issues. This position offers hybrid working with opportunities for career progression.

Qualifications

• Minimum 3 years’ experience in a similar IT role.
• Experience in an MSP or customer-centric environment preferred.
• Strong background with Microsoft 365, Azure, and Windows server.

Responsibilities

• Provide 1st and 2nd line technical support to clients.
• Act as a key escalation point for junior support engineers.
• Manage and resolve support tickets efficiently.

Skills

Technical support

Networking knowledge

Active Directory

Customer service

Cloud technologies

Education

3 years' experience in IT role

Tools

Microsoft 365

Azure

VMware

Veeam

TCP / IP

Job description

A technology services provider in Reigate is looking for a full-time 2nd Line IT Engineer. The role involves supporting and improving IT systems, providing technical support, and managing incidents. Candidates should have strong technical experience in Microsoft 365, Azure, and networking technologies, along with a passion for solving complex issues. This position offers hybrid working with opportunities for career progression.