Hybrid 1st Line IT Support Engineer — Azure & Cloud

T2M Resourcing Ltd; Birmingham; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

An award-winning managed service provider in South Birmingham is seeking a Technical Support Engineer to join their growing team. You will triage support tickets, provide technical solutions, and collaborate with senior engineers. The ideal candidate will have experience in managed service environments and a passion for digital transformation. This role offers a competitive salary of up to £35k and a hybrid work model.

Qualifications

• Experience in a managed service environment.
• Ability to liaise with senior engineers and manage support tickets.
• Familiarity with cloud services and M365.

Responsibilities

• Triaging support tickets and providing break fixes.
• Liaising with senior engineers and advising customers.
• Supporting customers with cloud services and managed print solutions.

Skills

Problem solving

Experience with Azure services

Customer support

Job description

An award-winning managed service provider in South Birmingham is seeking a Technical Support Engineer to join their growing team. You will triage support tickets, provide technical solutions, and collaborate with senior engineers. The ideal candidate will have experience in managed service environments and a passion for digital transformation. This role offers a competitive salary of up to £35k and a hybrid work model.