Hyatt Place LeedsMaintenance Assistant

Aimbridge EMEA; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality company seeks a Hotel Maintenance Assistant in Leeds, UK. The ideal candidate will ensure the hotel's facilities are well-maintained, respond to maintenance requests, and perform routine repair tasks. This role emphasizes delivering exceptional guest experiences while handling various maintenance tasks, requiring a basic understanding of technical systems and strong communication skills. Competitive benefits such as training opportunities, hotel discounts, and access to employee assistance programs are offered.

Benefits

Industry-leading training

Hotel discounts

Access to Stream pay

Employee assistance program

Uncapped incentives

30 days holiday

Staff meals on duty

Access to gym facilities

Qualifications

• Basic knowledge of maintenance and repair techniques, particularly plumbing, electrical, and HVAC.
• Strong communication and customer service skills.
• Ability to identify potential maintenance issues proactively.
• Effectively manage time to prioritize hotel projects.
• Familiarity with maintenance management software.

Responsibilities

• Respond to maintenance requests promptly.
• Perform routine maintenance tasks efficiently.
• Troubleshoot and repair hotel equipment.
• Coordinate with vendors and contractors.
• Ensure hotel facilities are clean, safe, and maintained.

Skills

Maintenance knowledge

Communication skills

Attention to detail

Time management

Technical skills

Job description

Hotel Maintenance Assistant

As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well‑maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well‑maintained for guests and employees. This role is unlike any other in our hotel and you'll play a crucial role in ensuring that guests have a first‑class enjoyable and comfortable stay.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

Key Qualifications

• Basic knowledge of maintenance and repair techniques: understanding of plumbing, electrical, HVAC, and other equipment commonly found in hotels.
• Communication and customer service skills: interacting with guests and colleagues.
• Attention to detail: identify potential maintenance issues before they turn into bigger problems.
• Time management: effectively manage your time to prioritise key hotel projects.
• Technical skills: basic knowledge of computer systems, software programs, and digital tools such as maintenance management software and online scheduling tools.

About the Company

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott, and more. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other. We recognise that people are the heart of our business and we are committed to offering everyone ‘A Place to Grow’.

Hyatt Place Leeds Sovereign Square, Sovereign Street Leeds, Leeds, West Yorkshire, LS1 4BT.

Benefits

• Industry‑leading training and leadership development opportunities
• Hotel discounts across portfolio – staff rates and up to 50% discount on food & beverage and spa
• Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Minimum of 30 days holiday
• Staff meals on duty
• Paid breaks
• Access to hotel gym facilities