HVAC Service Account Manager

Verto People, Ltd.; Portsmouth; On-site; GBP 74,000 - 98,000; Full time

Job summary

A market-leading HVAC contractor in Portsmouth is seeking a Service Account Manager to develop and manage long-term client relationships in the institutional market. You will be the primary contact for healthcare accounts and oversee all service activities. Ideal candidates have 5–10 years of experience in HVAC account management and strong technical knowledge of systems. This role offers a salary of $100,000 – $130,000 with opportunities for career growth.

Qualifications

• 5–10 years’ experience in HVAC service account management.
• Strong technical background in chillers, boilers, and central energy plants.
• Proven track record of managing institutional or healthcare clients.

Responsibilities

• Act as the primary point of contact for assigned institutional and healthcare accounts.
• Manage all service and maintenance activities for chillers, boilers, cooling towers, and central plants.
• Develop and deliver tailored service plans, lifecycle planning, and efficiency upgrades.

Skills

Technical knowledge of chillers

Account management skills

Proficiency in CRM software

Tools

Service management software

Job description

Overview

A Service Account Manager/Service Business Development/Service Sales Manager is required to join a market-leading HVAC contractor, specializing in service and maintenance across universities, hospitals, government facilities, and large campuses.

The Service Account Manager/Service Business Development/Service Sales Manager will play a key role in developing, managing, and growing long-term client relationships within the institutional market.

An ideal Service Account Manager/Service Business Development/Service Sales Manager requires strong technical knowledge of chillers, central plants, and complex HVAC systems, combined with proven account management skills.

Package & Location

• $100,000 – $130,000 base salary
• Based in Miami
• Long-term career growth opportunities

Responsibilities

• Act as the primary point of contact for assigned institutional and healthcare accounts.
• Manage all service and maintenance activities for chillers, boilers, cooling towers, and central plants.
• Develop and deliver tailored service plans, lifecycle planning, and efficiency upgrades.
• Collaborate with service technicians and project teams to ensure smooth execution of contracts.
• Drive renewal of service agreements and identify opportunities for account expansion.

Requirements

• 5–10 years’ experience in HVAC service account management.
• Strong technical background in chillers, boilers, and central energy plants.
• Proven track record of managing institutional or healthcare clients.
• Financial acumen with experience preparing budgets and proposals.
• Proficiency in CRM and service management software.