HVAC Manager

Claridge's; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A luxury hotel in London seeks an experienced HVAC Manager to protect the interests of the property and ensure safety for guests and colleagues. The ideal candidate will have extensive knowledge of HVAC systems and building maintenance, exhibit strong leadership, and demonstrate a commitment to quality. In return, the hotel offers a competitive salary and a range of employee benefits.

Benefits

Excellent salary package

Family Friendly company policies

Employee discounts at hotels

Career development opportunities

Qualifications

• Experience in a hotel environment.
• Dedication to consistent quality in product and service.
• Knowledge of electrical, mechanical, and plumbing maintenance.

Responsibilities

• Protect the Company's interests ensuring safety.
• Maintain asset value and enhance presentation.
• Manage contractor performance and compliance.

Skills

Leadership

Communication skills

Customer care skills

Attention to detail

Flexibility

Tools

KnowCross

HVAC systems

Plant maintenance systems

Job description

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We are seeking an skilled and experienced HVAC Manager to join the Claridge's Technical Services team.

Set in the heart of Mayfair, Claridge's is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge's has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge's. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as "annexe to Buckingham Palace". Claridge's has a famous all-day dining and Afternoon Tea restaurant the 'Foyer & Reading Room', L'Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge's Bar, the intimate Fumoir and effortlessly elegant Painter's Room.

As a HVAC Manager, you will be responsible for:

• Protect the Company's interests in the building, plant and equipment, ensuring the safety of guests, visitors and colleagues.
• Maintain the asset value of the property and enhance, refine and improve presentation and operating effectiveness to provide an exceptional guest and colleague experience.
• Control and assist in the execution of major Capital projects.
• Be a key driver in the Maybourne Hotel Group Property Care Programme
• Undertake inspections of guest and internal/departmental areas, the property and all FF&E to ensure it is kept in the best condition, recommending preventative maintenance where needed and to identify major needs for repair or action
• Develop and implement a robust Planned and Preventative Maintenance regime across M&E services, structure, fabric and FF&E
• Establish and implement a perfect room programme in accordance with Claridges standards and budgetary expectations.
• Ensure reactive maintenance systems, including utilisation of the KnowCross tool, are fully operational to limit downtime of bedrooms and services. Monitor and utilise KnowCrcoss data to support the implementation of a comprehensive preventative maintenance programme for all equipment and property features
• Ensure plant and all machinery is on a well‑monitored, fully documented and scheduled maintenance programme, ensuring a Plant Planned Maintenance system is in place which is fit for purpose, adhered to and correctly documented throughout the department to ensure full compliance with all Company and legislative requirements.
• Supervise and manage the performance of all Claridges contracts to ensure effective and efficient service level agreements are in place and achieved. Manage all contractors on site and ensure all Health and Safety, legislative requirements and Claridge's standards are adhered to and audited regularly to ensure compliance.

Successful candidates for our HVAC Manager opportunity will:

• Demonstrate genuine dedication to Claridge's and show a commitment to consistent quality in our product and service
• Have experience working in a similar role within a hotel environment.
• Be a proven leader, adaptable and has exceptional interpersonal and communication skills.
• Knowledge of electrical, mechanical, refrigeration, plumbing, plant rooms and general building maintenance.
• Extensive knowledge of Heating, Ventilation and Air Conditioning
• Strong customer care skills
• Be flexible and adaptably, and have the ability to work under pressure
• Excellent attention to detail
• A high standard of personal presentation with a confident, professional and welcoming personality

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:

Financial Stability

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.
• Salary Sacrifice.
• Holiday Trading.
• Retail Discount.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining colleagues' restaurant serving a range of nutritious meals.
• Cycle to Work.

Recognition and Career Development

• Referral Scheme 'Introduce a Star' where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne .
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across the Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleagues' Party, Annual Colleagues' Children Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.