Human Resources Officer | Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading NHS Trust in the UK is seeking an HR Professional to join their Central HR Operations Team. This role involves delivering HR solutions and supporting management through coaching and development. The ideal candidate will have experience in employee relations advice and a capability to interpret HR policies effectively. The position offers flexible working hours and various employee benefits.

Benefits

Flexible working hours

Discounted gym memberships

Excellent pension scheme

Career development support

Free 24-hours confidential counselling support

Qualifications

• Experience in providing HR advice on employee matters.
• Ability to deliver high-quality HR solutions.
• Proven skills in improving management capability.

Responsibilities

• Support creation of the Single Digital Team.
• Deliver HR solutions and employee relations advice.
• Improve management capability through HR tools and coaching.

Skills

Employee relations advice

Coaching and development

Human Resources Policies interpretation

Communication skills

Analytical skills

Job description

We’re seeking an exceptional and experienced HR Professional to join us and it’s an exciting opportunity for the right person! Imagine working in a team of dedicated and friendly HR specialists where we all share the same values and passion for delivering an outstanding service through collaborative working with NNUH’s managers. This role’s primary focus will be supporting the creation of a Single Digital Team (SDT) across our three acute Hospital Trusts.

• James Paget University Hospitals NHS Foundation Trust (JPUH)
• Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
• The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)

We are proud to provide an HR service that supports staff to deliver exemplary care for every patient. If this inspires you and you share our values, we really want you to join our team.

Provide HR Advice through interpretation of Human Resources Policies on a range of employee matters to all levels of staff and managers in line with our organisational values. This incorporates advice on Terms and Conditions of employment, Policies, Performance Management issues and all matters relating to the employment of staff.

Role Overview

Work as a key member of the Central HR Operations Team, ensuring achievement of the aims of the team, to:

1. Deliver high quality HR solutions
2. Provide consistent employee relations advice
3. Improve management capability through access to HR Tools
4. Improve management capability through coaching and development opportunities
5. Enrich employee experience
6. Act as a role model for the Trust PRIDE Values

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the‑art facilities such as the Quadram Institute. We work closely with the University of East Anglia, providing teaching opportunities for staff and placement opportunities for students. We attract some of the best professionals from across the country and are proud that our workforce represents 94 countries.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

Benefits

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream – access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24‑hours confidential counselling support
• On‑site Nursery at NNUH Colney Lane
• On‑site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Support line managers with the development of job descriptions/job specifications to ensure fit for purpose, including analysis of proposed changes against national profiles.
• Take part in Job Evaluation activities including Job evaluation Panels contributing to overall assessment and agreeing the appropriate paybanding.
• Communicate complex information to a wide range of staff and managers at all levels of the organisation, e.g. explaining Terms and Conditions, advising on performance issues, and attendance management.
• Interpret individual rights and responsibilities according to NHS Trust Policies and employment law; advise staff of good practice and anti‑discriminatory behaviour and legal consequence. Demonstrate good practice through personal example.
• Understand the impact of the role of HR on quality. Contribute to improvements and assist managers to do the same in relation to staff management and impact on the service.

This advert closes on Monday 20 Oct 2025.