Human Resources Manager

DLP SERVICES (NORTHERN) LIMITED; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

DLP Services Northern Ltd is seeking an experienced HR & Recruitment Manager to own the HR function and drive people initiatives across the business. Reporting to the Directors, you will guide employee relations, onboarding, policy compliance and leadership support.

The role requires CIPD Level 5 (and ideally Level 7) with a proven track record in SME environments and 100+ employee workforces. You will shape processes, reports and strategic HR projects to enable growth.

Qualifications

• CIPD Level 5 or equivalent experience in HR management.
• Experience in an HR Manager/HR Business Partner or Senior HR Advisor role.
• Strong knowledge of UK employment law and HR best practice.
• Experience managing complex employee relations cases.
• Experience overseeing recruitment and onboarding processes.
• Excellent communication, influencing and stakeholder management skills.
• Strong organisational skills and the ability to manage multiple priorities.
• CIPD Level 7 qualification.
• Experience within an SME environment.
• Experience supporting a workforce of 100+ employees.
• Experience implementing HR processes, systems or reporting improvements.

Responsibilities

• Lead and manage the full employee lifecycle from recruitment through to exit.
• Manage recruitment campaigns, candidate selection, offers, references and onboarding processes.
• Coordinate new starter requirements including contracts, induction plans, equipment, system access, uniforms, mobile phones, vehicles and documentation.
• Advise and support managers on disciplinary, grievance, investigation, capability, attendance, conduct, and performance matters.
• Manage absence reporting, return-to-work processes and attendance monitoring.
• Maintain employee records and ensure compliance with legislation and company policies.
• Review and update HR policies, procedures and documentation.
• Produce HR reports and people metrics for senior leadership.
• Support workforce planning, retention initiatives and continuous improvement projects.

Skills

Employee relations

HR leadership

Stakeholder management

Policy development

Education

CIPD Level 5

CIPD Level 7

Job description

DLP Services Northern Ltd is a growing business with over 100 employees and ambitious plans for continued growth. As our workforce has expanded, we have recognised the need for a dedicated HR professional to lead and develop our people function, support our managers, and ensure we continue to provide a positive and compliant employee experience.

We are now seeking an experienced and proactive HR & Recruitment Manager to take ownership of the HR function and play a key role in supporting operational excellence and organisational growth.

The Role

Reporting directly to the Directors, you will be responsible for managing all aspects of HR and recruitment across the business. You will act as the primary advisor on employee relations matters, oversee recruitment and onboarding, ensure compliance with employment legislation, and provide managers with practical and commercially focused HR guidance.

This is an excellent opportunity for an experienced HR professional who enjoys working in a hands-on role and wants to make a genuine impact within a growing organisation.

Key Responsibilities

• Lead and manage the full employee lifecycle from recruitment through to exit.
• Manage recruitment campaigns, candidate selection, offers, references, and onboarding processes.
• Coordinate new starter requirements including contracts, induction plans, equipment, system access, uniforms, mobile phones, vehicles, and employment documentation.
• Advise and support managers on disciplinary, grievance, investigation, capability, attendance, conduct, and performance matters.
• Manage absence reporting, return-to-work processes, and attendance monitoring.
• Maintain employee records and ensure compliance with employment legislation and company policies.
• Review and update HR policies, procedures, and documentation.
• Produce HR reports and people metrics for senior leadership.
• Support workforce planning, retention initiatives, and continuous improvement projects.

About You

• CIPD Level 5 qualified or equivalent.
• Previous experience in an HR Manager, HR Business Partner, or Senior HR Advisor role.
• Strong knowledge of UK employment law and HR best practice.
• Experience managing complex employee relations cases.
• Experience overseeing recruitment and onboarding processes.
• Excellent communication, influencing, and stakeholder management skills.
• Strong organisational skills and the ability to manage multiple priorities.
• Ability to work autonomously and take ownership of the HR function.
• CIPD Level 7 qualification.
• Experience within an SME environment.
• Experience supporting a workforce of 100+ employees.
• Experience implementing HR processes, systems, or reporting improvements.

What You'll Bring

• Professionalism, integrity, and discretion.
• A proactive and solutions-focused approach.
• Confidence in advising and challenging managers when required.
• The ability to balance employee wellbeing with business objectives.
• A genuine passion for creating effective people processes and positive employee experiences.

Why Join Us?

This newly established role offers the opportunity to shape and develop the HR function within a growing business. You will have the autonomy to implement improvements, influence decision-making, and make a meaningful contribution to the future success of the organisation.

• Location: Salford, M6