Human Resources Manager

Harvey Nash; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Harvey Nash is seeking an experienced Employee Relations professional to advise and support our people managers and leaders on a full spectrum of ER matters. The role focuses on proactive interventions, policy improvements, and compliant practice across the UK market.

You will guide organizational change initiatives, manage ER caseloads, and collaborate with the in-house Legal team as needed, while staying ahead of evolving employment law and HR policy.

Qualifications

• Bachelor's or Master's degree in HR or related field, or equivalent experience.
• 6–8+ years of dedicated Employee Relations experience.
• Strong knowledge of UK employment law and best practices.
• Experience handling workplace investigations and disciplinary matters.
• Excellent communication and collaboration skills.

Responsibilities

• Provide advice, coaching and support to people managers and leaders on Employee Relations (ER) work.
• Support organisational change initiatives and ensure alignment with business goals.
• Maintain up-to-date knowledge of UK employment legislation and HR policy to ensure compliance.
• Build strong relationships with stakeholders and offer solutions.
• Autonomously manage ER caseloads and coordinate with in-house Legal team as needed.
• Stay current with ER best practices, and continuously improve knowledge and impact.
• Analyse ER trends and provide insights to drive proactive interventions and policy improvements.
• Deliver training and guidance to managers on ER topics to foster early intervention and a high-performance culture.

Skills

ER expertise

Stakeholder management

Investigation management

Communication skills

Analytical thinking

Change management

Data analysis

Google Workspace

MS Office

HRIS knowledge

Education

Bachelor's or Master's in HR

Tools

Google Workspace

Microsoft Office

HRIS systems

Excel

PowerPoint

Job description

• Providing advice, coaching and support to our people managers and leaders on the full scope of Employee Relation work; proactively identifying trends and recommending solutions.
• Support and guide on organisational change initiatives.
• Maintain up-to-date knowledge of UK employment legislation, regulatory frameworks, and HR policy to ensure compliance and mitigate risk.
• Build strong, trusted relationships with stakeholders, offering solutions aligned to business challenges and organisational goals.
• Act as a collaborative team player, ready to support broader projects while effectively managing multiple priorities and a varied ER caseload.
• Stay current with best practices in HR, ER, and employment law to continuously improve knowledge and impact.

As needed:

• Analyse ER trends and provide insights to drive proactive interventions, coaching, and policy improvements.
• Deliver training and guidance to managers on ER topics, fostering early intervention and a high-performance culture.
• Contribute to the development and improvement of HR processes, tools, and KPIs to enhance efficiency and service delivery.

You will fit this role if you have:

• Bachelors’ or Masters’ degree in Human Resources or related field; or Equivalent related professional experience.
• You are an experienced HR professional who enjoys and wants to focus on Employee Relations. You thrive in an ambiguous, fast paced, evolving work environment and are excited about helping this function through change.
• You must have thorough expertise of the employment practices for the UK Market, other countries are a plus.
• You are able to drive ER cases to completion mostly autonomously and engage with our in-house Legal team where appropriate.
• You must have superior communication and collaboration skills, as well as a positive mindset and can-do attitude with a desire to solve/remove roadblocks.
• You must be comfortable with manipulating and analysing data.
• Proficient in using Google Workspace (Docs, Sheets, Slides) and Microsoft Office Suite (Word, Excel, PowerPoint) to manage documentation, reporting, and collaboration effectively.
• Multi-national experience and working with remote teams is a plus.

Employee Relations Expertise

• 6-8+ years of dedicated Employee Relations experience.
• Proven ability to independently manage workplace investigations, disciplinary actions, grievances, misconduct, and performance management cases from intake through resolution.

Employment Law Knowledge

• Strong expertise in UK employment law and employee relations best practices.
• Ability to interpret legislation, assess risk, and ensure compliance with company policies and regulatory requirements.

Stakeholder Management & Coaching

• Experience advising and coaching managers and leaders through complex people matters.
• Strong relationship-building, communication, and influencing skills across all organizational levels.

Analytical & Problem-Solving Skills

• Ability to analyze employee relations trends, identify risks, and recommend proactive solutions.
• Comfortable working with data, reporting, and using insights to drive business decisions and process improvements.
• Employee Relations case management and workplace investigations.
• UK employment law expertise and policy interpretation.
• Performance management, disciplinary, grievance, and misconduct resolution.
• Risk assessment and partnership with Legal teams.
• HR metrics, trend analysis, and reporting.
• Organizational change and employee relations support during transformations.
• Advanced Microsoft Office Suite (Excel, PowerPoint, Word).
• Google Workspace (Sheets, Docs, Slides).
• HRIS and case management systems experience.